Returns & Exchanges Policy
At Carry Maternity, we want you to feel confident and comfortable in your new wardrobe; if your purchase isn't a perfect fit, we offer returns or exchanges on eligible items within 14 days of delivery. Please ensure all items are unworn, unwashed, and have the original tags attached to qualify for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and postal code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging and include a copy of your packing slip to ensure faster processing.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any Canada Post location across the country.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.